Privacy Policy & Cookie Notice

Last Updated: March 2026

1. Introduction

La Casa Di Marina ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website and request a booking inquiry.

This policy applies to visitors from the European Union, United Kingdom, and all other jurisdictions. We comply with the General Data Protection Regulation (GDPR) and Italian Data Protection Laws.

2. Who We Are (Data Controller)

La Casa Di Marina
📧 Email: info@lacasadimarina.it
📞 Phone: +39 320 944 2124
🏠 Location: Napoli, Campania, Italy
📋 CIN (National Code): IT063049C2BUX84C8P

3. What Information We Collect

When you submit a booking inquiry through our form, we collect:

Your full name (required)
Your email address (required)
Check-in and check-out dates (required)
Number of guests and special requests (optional)

Automatically collected information:

Your language preference (IT/EN) stored locally in your browser
Your IP address (via Cloudflare CDN)

We do NOT collect: cookies (except functionality cookies), browsing behavior, location data, or any tracking information.

4. Why We Collect This Information (Legal Basis)

Under GDPR Article 6, we process your information based on the following legal basis:

Contract Performance (Article 6(1)(b)): We need your booking details to process your reservation request and respond to your inquiry
Legitimate Interests (Article 6(1)(f)): We process your data to respond to customer inquiries and improve our services
Legal Obligation (Article 6(1)(c)): Italian tax and accounting law requires us to keep booking records for 3 years

5. How We Use Your Information

Your information is used solely for:

Processing and responding to your booking inquiry
Sending booking confirmations and updates
Answering your questions about our accommodation
Complying with Italian tax and accounting requirements
Resolving disputes or responding to legal claims

We will NEVER: Use your data for marketing, sell your data, share it with third parties for their own purposes, or send unsolicited emails.

6. Who Has Access to Your Data (Data Processors)

Your data is processed by:

✓ La Casa Di Marina Staff

Only our team members who handle bookings have access to your information, and only to process your reservation.

🔗 Formspree.io (Form Processor)

Important: Your booking form is processed through Formspree.io, a third-party service based in the United States.

What data is shared: Full name, check-in/check-out dates, message content

Why: Formspree handles our contact form submission and email delivery

Formspree's Privacy Policy: https://formspree.io/legal/privacy-policy/

Data Transfer: By submitting the form, you consent to your data being transferred to Formspree's US servers

Formspree Data Retention: Formspree keeps your submission data; please review their policy for deletion requests

🛡️ Cloudflare (CDN & Email Protection)

Important: We use Cloudflare services which means:

What data is shared: Your IP address, browser type, pages visited (not individually tracked, but aggregate analytics)

Why: Cloudflare provides website security, performance optimization, and protects our email addresses from spam scraping

Cloudflare's Privacy Policy: https://www.cloudflare.com/privacypolicy/

📊 Font Awesome & Tailwind CSS (UI Libraries)

These are loaded from CDNs (cdnjs.cloudflare.com). Your IP address is logged by these services. No personal data is collected, only usage statistics for the libraries themselves.

We do NOT share your data with: Advertisers, marketing firms, data brokers, or any other third parties for their own purposes.

7. How Long We Keep Your Data (Data Retention)

            Standard Retention: We keep your booking data for 3 years as required by Italian tax law (Codice Civile). After 3 years, we permanently delete your information unless you request otherwise or we have a legal obligation to keep it longer.
        

Exceptions: We may keep your data longer if:

Required by Italian tax authorities or legal authorities
Necessary for legal disputes, chargebacks, or dispute resolution
You explicitly request us to retain it

8. Cookies & Tracking Technologies

What We Use:

Functionality Cookie (Language Preference): We store your language choice (IT/EN) in your browser's localStorage. This is exempt from cookie consent under GDPR because it's strictly necessary for website function

What We DON'T Use:

❌ Google Analytics or other web analytics
❌ Advertising or marketing cookies
❌ Facebook Pixel or retargeting pixels
❌ Heatmaps or session recording software

Result: Your browsing on our website is completely private. We don't track your behavior or create user profiles.

9. Your Privacy Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access (Article 15): Request a copy of all data we hold about you
Right to Rectification (Article 16): Ask us to correct inaccurate or incomplete information
Right to Erasure (Article 17): Request deletion of your data (with some exceptions for tax records)
Right to Restrict Processing (Article 18): Ask us to limit how we use your data
Right to Data Portability (Article 20): Receive your data in a structured, portable format
Right to Object (Article 21): Opt out of any communications from us
Right to Withdraw Consent: If you've consented to anything, you can withdraw it anytime

10. How to Exercise Your Rights

To exercise any of the above rights, follow these steps:

Send an email to info@lacasadimarina.it
Subject line: "GDPR Request - [Access/Deletion/Correction/etc.]"
Include: Your full name, email, and a clear description of what you're requesting
We will verify your identity and respond within 30 days (as required by GDPR Article 12)

Free of charge: Requests are free unless they're manifestly unfounded or excessive, in which case we may charge a reasonable fee.

11. Data Security

We implement standard industry security measures to protect your information:

🔒 HTTPS encryption for all website communications
🔐 Secure form submission through Formspree's encrypted servers
🛡️ Cloudflare DDoS and security protection
📧 Email addresses protected from spam scraping

Limitation: While we use industry-standard security, no system is 100% secure. We cannot guarantee absolute security of your data.

12. Changes to This Privacy Policy

We may update this policy if our practices, technologies, or legal requirements change. The "Last Updated" date at the top will reflect any changes.

Material Changes: If we make significant changes that affect your rights, we will notify you by email (if we have your address) or post a notice on our website.

13. Contact Us

If you have any questions about this privacy policy or how we handle your data:

📧 Email: info@lacasadimarina.it
📞 Phone: +39 320 944 2124
💬 WhatsApp: +39 320 944 2124

14. Data Protection Authority

If you're not satisfied with our response to a privacy concern or GDPR request, you have the right to lodge a complaint with the Italian Data Protection Authority:

Garante per la Protezione dei Dati Personali
(Italian Data Protection Authority)
https://www.garanteprivacy.it

You can file a complaint at any time, free of charge. No need to contact us first, though we appreciate the opportunity to resolve concerns directly.

15. Your Consent & Cookie Banner

When you first visit our website, you'll see a cookie consent banner. This banner allows you to:

Accept All: Accept the functionality cookie for language preference
Reject: Decline the functionality cookie (your language choice won't be remembered)

You can change your cookie preferences anytime by clicking the cookie banner (if you choose "Reject," we'll still remember that preference).

Last updated: March 2026 | GDPR Compliant